Shipping Policy
At J &T Seafood Inc, we strive to deliver the freshest seafood to your doorstep promptly and efficiently.
Shipping Options:
– Standard Shipping (2-3 business days)
– Expedited Shipping (1-2 business days)
– Local Delivery (same-day or next-day) (available in select areas)
Shipping Schedule:
– Orders placed by 8am EST will ship same-day (Monday-Friday).
– Orders placed after 9am EST will ship next business day.
Delivery Areas:
– We ship within the USA
– Contact us for shipping options outside these areas.
Packaging and Handling:
– Seafood is packed in insulated boxes with frozen gel packs to maintain freshness.
– Orders are handled and shipped in accordance with FDA guidelines.
Return Policy
At J &T Seafood Inc, we guarantee the quality of our seafood. If you’re not satisfied, please contact us within 24 hours.
Return/Refund Options:
– Damaged or spoiled products: full refund or replacement.
– Incorrect orders: full refund or replacement.
– Quality issues: store credit or refund.
Return Procedure:
1. Contact us via phone (928)275-1254 or email contact@jandtseafood.com
2. Provide order number, reason for return, and photos (if applicable).
3. Follow instructions for return or disposal of products.
Refund Timeline:
– Refunds processed within 3-4 business days
– Refunds issued via original payment method.
Cancellation Policy:
– Orders may be cancelled within 2 hours of placement.
– Contact us via phone or email to request cancellation.
Important Notes:
– We cannot guarantee the quality of products returned after 24 hours
– Shipping costs are non-refundable, unless due to our error.
Contact Us:
For questions or concerns, please contact our customer support:
Phone: (928)275-1254
Email: contact@jandtseafood.com
Hours: 9am – 5pm
By purchasing from our website, you acknowledge agreement with these shipping and return policies.
Disclaimer:
We reserve the right to modify these policies at any time.